CoffeeDrinkersHeaven.com

great purchase

Customer Rating:
I love this item! Coffee is hot for hours - like 8 hours, carafe works great, coffee brews quickly, timer is easy to use.. THANK YOU!! Another note, I haven't had any trouble with spills or trouble pouring water in pot to brew and I am not generally adept at those types of things...

Great Taste But Not User Friendly

Customer Rating:
Replaced a glass thermal carafe machine. This unit makes great tasting coffee, but I find it less easy to use. One big issue is the filter bowl. It is too short requiring you to force a # 4 filter down into it. It also barely accepts the needed amount of coffee grinds for strong coffee (5 scoops) and it does not keep coffee hot for more than about an hour, due to the aluminum carafe. Aluminum can never hold heat as well as glass.
All in all, we went back to the old Krups brewer. If taste is the higher priority, this is definitely the brewer to buy.

Owned 1 for 2 years, bought another!

Customer Rating:
I looked for a large thermal carafe, metal filter, reliable coffee maker, and this was where my research took me.

I'm very happy with the performance of this machine. So much so that we have just purchased another one.

Stopped working after 6 months

Customer Rating:
makes acceptable coffee when it works. The cap for the carafe is a poor design and is easily lost as it has no place to store when coffee is brewing. Stopped brewing at only six months. Contacted company but no weekend support so will update when if hear back.

Satisfied

Customer Rating:
I have had this unit for about 1-2 months now and so far it has performed well. The carafe keeps the coffee hot but we don't like how far you have to tip the carafe in order to pour the coffee into your mug. Brewed coffee temperature is more than hot enough. Very cool sleek design.